Genworth Seguros México, S.A. de C.V. has the commitment to totally satisfy our clients
in case of an accident, offering efficiency and personal attention. In order to
obtain this objective, we have a team of experts which are focused on solving
our clients problems at the time of their accident. The claim services that GE
Seguros S.A. de C.V. offers are the following:
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Claims Call Center that operates 24 hours a day, 365 days a year. Toll Free
Number: 01-800-019-6000
with bilingual Service
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The call center receives accident reports from all locations in the Mexican
Republic and immediately assigns a representative (adjuster) of the company to
attend insured clients of Genworth Seguros México, S.A. de C.V. in the location of
where the accident occurred
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Genworth Seguros México, S.A. de C.V. has a wide network of adjusters strategically
distributed within the various territories of Mexico to allow them to
easily take care of our insured clients in the location of their accident
and to offer valuable information and advice for resolving their issue.
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National network of premier agencies and auto repair centers
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National service of attorney. Legal Counsel highly enabled in all scopes that
involve a automobile accident.
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Network of Hospitals and medical aid services in main cities throughout Mexico,
in case of suffering injuries due to an accident.
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Roadside assistance, which covers the vehicle in case of engine failure, flat
tire, rim damage, out of gas, etc...We have a wide network of suppliers in all
of the Mexican Republic, to cover these events.